New Hereford Office

We are delighted to confirm that the move to our newly refurbished office in Hereford has been a great success and that we are now operating as normal from our new office.

Our Hereford office address is now 1st Floor, Broadway House, 32-35 Broad Street, Hereford HR4 9AR.

All other contact details remain the same and our Leominster office is unaffected.

Hereford Office Move

T A Matthews is pleased to announce that our Hereford branch will be moving to new offices in Broadway House, Broad Street  in the new year.

Many of our clients and colleagues will be aware that in 2012, we have been working towards relocating our Hereford office to a purpose built suite with modern facilities and better disabled access.  Sadly, the previously announced intention to move to the Left Bank building in Bridge Street did not come to fruition, which came as disappointment to us all. 

However, Broadway House (next door to the library)  has been fully refurbished, and our new offices, on the 1st floor, have been purpose designed around our needs, and those of our clients.  The finishing touches  are going in now and we will  be moving in the new year.

We wish to reassure all of our clients and friends that it will be business as usual.  Telephone numbers, email addresses, DX numbers and personnel will all remain unaffected, and of course there will be post redirection in place to ensure that any documents sent to the old address are received promptly. 

Those who know Hereford will of course realise that the new offices are only a few metres away from our current location and so we will remain central and convenient.  We therefore look forward to welcoming you to our improved facilities in 2013. 

Business will start from Broadway House on Monday 28th January 2013.

Returning Christmas Gifts.

For our December slot in Absolute Herefordshire this month, we thought it would be timely to give our readers a few tips about returning christmas gifts.  You can read the article below, or see it as it appeared in the magazine from our downloads page.

Returning Christmas Gifts

Many of us are surprised that shops don’t have to accept returns unless an item is not of “satisfactory” quality, not as described or unfit for purpose.

However, most retailers provide a ’goodwill’ returns policy offering an exchange, refund or credit note.

Unless the retailer agrees, you can only return non-faulty goods if the retailer has a returns policy. These are usually displayed on receipts or at the counter. Most retailers impose time limits or other exceptions such as:

DVDs, music and computer software – e.g. if the seal or packaging is broken.

Perishable items – e.g. food and flowers.

Made to order – e.g. bespoke clothing or personalised items.

Underwear and Jewellery –often excluded for hygiene reasons.

However, none of this prevents whoever bought a faulty item from returning it.

If you have received a gift and want to exchange it, the shop is not obliged to deal with you but many will, and your chances are greatly improved if you have a receipt. or other proof of purchase, and the original packaging.  Some shops may even have provided a “gift receipt” to the buyer for this purpose.

Conveyancing Quotes

If you are buying or selling a home you can now submit your request for a conveyancing quote using our new online form.

Just fill in the form as fully as you can and we will do the rest.  If we need further information we will contact you as soon as possible, otherwise we will send the quotation straight to the email address you provide.

Of course, if you would prefer to speak to us, just call one of the numbers at the bottom of this page.